When Timely Care Matters
If your pet suddenly seems unwell, acting quickly can make all the difference. We’re here to support our established clients when unexpected health concerns arise during regular office hours. Whether it’s a limp, ear irritation, vomiting, or something just feels "off," please call us at 704-523-8015 . Speaking with our team helps us assess the situation and determine whether we can help in-clinic, or if a more specialized facility is the better fit for your pet’s needs.
While we are not an urgent or emergency care provider, we’ll always do our best to guide you toward the right level of care. For a list of trusted 24/7 emergency hospitals in the Charlotte area, please continue to scroll down.
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Emergency Care Outside of Business Hours
If your pet experiences a serious health issue when we are closed, we recommend contacting one of the following 24-hour referral centers in the Charlotte area:
Charlotte Animal Referral & Emergency (C.A.R.E.)
704 457 2300
3726 Latrobe Drive, Charlotte, NC 28211
Carolina Veterinary Specialists & Emergency Care
704 504 9608
2225 Township Rd, Charlotte, NC 28273
Veterinary Emergency Group (VEG)
980 880 6062
1025 Providence Rd, Charlotte, NC 28207
These facilities are equipped to handle more advanced and time-sensitive cases.
What May Require Immediate Attention?
If your pet displays any of the following symptoms, they may need immediate care:
- Difficulty breathing
- Severe bleeding
- Seizures
- Loss of consciousness
- Inability to urinate
- Ingestion of toxins or foreign objects
- Persistent vomiting or diarrhea
- Difficulty standing or walking
- Sudden collapse or extreme lethargy
- Trauma (e.g., hit-by-car injuries or bite wounds)
In these cases, please contact one of the 24-hour centers listed above directly.
Your Partner in Preventative Care
Even when things don’t go as planned, Epic Tails is here to support you with compassionate, honest guidance. We are proud to serve as your primary care partner—focusing on wellness, prevention, and early detection to keep your pet healthier, longer.
For any concerns during regular hours, or to keep your pet’s routine care on track, call us at 704-523-8015 .
Schedule Your Pet’s Visit Today
For dedicated and professional veterinary care designed to meet your pet's specific needs, please schedule an appointment.
