Frequently Asked Question

At Epic Tails Veterinary Clinic, we start with a full health check of your pet, covering their body, eyes, ears, teeth, and skin. We review their medical history, listen to any concerns, and look at their overall health. We will also discuss vaccines, preventive care, and any tests or treatments needed to keep your pet healthy and happy.

We provide emergency care during our regular hours. If your pet needs urgent after-hours attention, we recommend contacting us directly in emergencies so we can help you with referrals to one of the 24-hour referral centers in the Charlotte area, including Charlotte Animal Referral & Emergency (C.A.R.E.), Carolina Veterinary Specialists & Emergency Care, and Veterinary Emergency Group (VEG), after our regular business hours and ensure your pet receives proper care.

We provide a wide range of services to address your pet’s needs. These include Preventive Care, Diagnostic Care, Puppy & Kitten Care, and Senior Dog & Cat Care. Additionally, we offer Dog & Cat Dentals, Surgical Services, Laser Therapy, Imaging Services, and Priority Pet Care. We aim to deliver the highest-quality care for your pet at every stage of life.

We usually do not accept walk-in clients, but we strive to accommodate same-day appointments, subject to availability. For urgent medical needs, we prioritize your pet’s care and ensure they receive the attention they need. To minimize waiting, it’s advisable to call beforehand to check appointment availability.

Yes, you can arrange an appointment with a specific vet at Epic Tails Veterinary Clinic. Just mention your preferred veterinarian when booking, and we’ll try to accommodate your choice, subject to their availability. Having a regular care provider helps build trust and familiarity, making visits easier and more comfortable for you and your pet. If your chosen vet is unavailable, we will provide you with the next best available vet.

During your pet’s initial visit, we will perform a complete physical exam, evaluate their overall health, and review their medical history. This involves inspecting their eyes, ears, teeth, and skin, and talking about any health issues. We’ll also cover preventive care, vaccinations, and diet, providing tailored attention for your pet. Our goal is to visit as stress-free as possible, ensuring your pet feels comfortable and confident as we carry out essential health assessments.

Yes, we offer both spaying and neutering services. These procedures are performed with the utmost care and professionalism. We follow strict safety protocols, use modern anesthesia techniques, and provide comprehensive aftercare instructions to ensure your pet recovers quickly and comfortably. Spaying and neutering help prevent health issues and reduce the pet population, benefiting your pet’s overall well-being.

We are located at 3100 S Tryon St, Charlotte, NC 28217. Our clinic is conveniently accessible for pet owners in the surrounding areas. For more information on how to reach us or to schedule an appointment, visit our website or contact our friendly staff.

We look forward to welcoming you and your pet for compassionate care at our clinic.

Your pet's vaccination schedule varies based on age, lifestyle, and medical history. Puppies and kittens typically start their vaccinations between 6 and 8 weeks old, with booster shots given in the following months. For adult pets, boosters are usually needed annually or every three years, depending on their risk factors. We will work with you to create a vaccination plan tailored specifically to your pet’s needs.

Wellness exams are vital for identifying early health problems that pet owners may miss. Regular visits to Epic Tails Veterinary Clinic allow us to track your pet’s general health, update vaccinations, and deliver preventive care. Detecting issues early can prevent severe conditions, making these wellness check-ups essential for your pet's health and saving money on future treatments.

Taking care of your pet’s weight means offering them a nutritious diet, controlling how much they eat, and encouraging regular exercise. We're here to help craft a personalized plan tailored to your pet’s needs. Regular checkups allow us to track their progress and make adjustments, helping them stay healthy, happy, and free from weight-related health problems.

If your pet suddenly loses weight, stops eating, seems more tired than usual, vomits, or behaves differently, these could be signs it needs veterinary care. Other concerns, such as excessive drinking, coughing, or trouble breathing, also need attention. If you notice any of these, it’s best to bring your pet in for a thorough checkup and tests to uncover any health issues.

Yes, diagnostic imaging, such as X-rays and ultrasounds, can help detect early signs of cancer in pets. These imaging techniques enable us to visualize internal organs and structures, helping us identify tumors or abnormalities before they become serious. Early detection is critical to treating cancer effectively, and Epic Tails Veterinary Clinic offers these services to give your pet the best chance of a successful treatment outcome.

Yes, surgery is safe for your pet at Epic Tails Veterinary Clinic. We follow strict safety protocols and use modern anesthesia methods to ensure your pet's comfort and safety. Our skilled veterinarians carefully monitor your pet throughout the procedure, and we provide detailed aftercare instructions to help them recover quickly and safely. Your pet’s well-being is our top priority during and after surgery.

Recovery time after surgery varies based on the procedure and your pet’s health. For minor surgeries, pets usually bounce back in a few days, while more complex procedures might take up to 2 weeks. We provide personalized aftercare instructions to help your pet heal comfortably, and we monitor their progress to ensure they recover fully.

We understand how urgent dental issues can be. If your pet is experiencing broken teeth, an abscess, or intense oral pain, we're here to help right away. Don't hesitate to reach out if you notice any signs of dental emergencies during our regular business hours. We'll prioritize your pet’s comfort, providing quick, compassionate care to relieve their discomfort and prevent further problems.

Your puppy or kitten should have its first vet visit between 6 and 8 weeks old. At this appointment, the veterinarian will administer vaccinations, check your pet's overall health, and chat with you about caring for them—topics such as feeding, socialization, and prevention. Starting early helps ensure your pet grows up happy, healthy, and ready for a joyful life.

Yes, dental health is vital for senior pets, as dental issues can cause pain, make it hard for them to eat, and sometimes lead to serious problems like heart or kidney issues. Regular check-ups and cleanings at Epic Tails Veterinary Clinic help catch and treat these problems early. Taking care of their teeth ensures your beloved pet stays happy, comfortable, and healthy in their golden years.

Yes. Epic Tails Veterinary Clinic welcomes patients from Charlotte and the surrounding communities of Gastonia, Pineville, Rock Hill, and Concord. We are located at 3100 S Tryon St, Charlotte, NC 28217 and are accepting new patients. Call 704-523-8015 or book an appointment today!